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New book provides context for Loop11′s accessibility testing services

Sarah Horton and Whitney Quesenbery recently wrote a book called A Web for Everyone that talks about the struggles people with disabilities encounter online and how modern web developers can help to lift this burden.

Quesenbery and Horton’s book …

[New feature] Now, you can customize the participant interface

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We’re excited to announce a new Loop11 feature that’s now available to all users.

When you set up your next usability test, you’ll notice you can now customize the interface participants see. You may upload a logo as well …

Customer experience vs. user experience, and why it matters

The design and user research community is all abuzz with the “customer experience” and its importance as a complement to user experience. What do the two terms mean and can businesses win by taking both areas seriously? That’s what …

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