Meet the New Loop11

 

 

Over the past months, our team has been working hard to rebuild Loop11 from the ground up – introducing new features and significantly improving the experience. With more complete functionality than ever before, our latest updates help you capture customer feedback on your web designs more efficiently than ever before.

If you can’t wait to see it – click here to meet the new Loop11 right now! OR take a self-guided tour. You can always switch back to the old Loop11 by clicking ‘Switch to Live’ in the left-hand navigation.

What’s new?

Apart from a completely new look, included in this release are the following new features:

  • More intuitive project creation process
  • Segment your data by more variables
  • Unlaunch and edit projects at any stage
  • Automatic NPS, SUS and lostness calculations
  • Include wildcards for task success URLs

And watch this space for our new website – coming soon!

Introducing the new Loop11 features…

More intuitive project creation process

The project creation process has been streamlined so you can create and launch projects in minutes. What was already easy is now even easier!

 

Segment your data by more variables

You’ve always had the ability to filter data so you can eliminate ‘speeders and cheaters’ from your results. Now, you can segment your data so you can explore your results by different variables, like mobile versus desktop or iPhone versus Android. There are eight different variables you can filter by and we’ll continue to add more.

Unlaunch and edit projects at any stage

Making changes to a launched project was never a possibility – unless you kindly requested a change from one of our helpful support staff! Now, you can make changes and edits to a launched project yourself. You can also completely unlaunch a project, too.

 

 

Automatic NPS, SUS and ‘lostness’ calculations

If you included NPS and SUS in your project we’ll calculate them automatically for you so you don’t need to struggle through the calculations yourself.  Lostness – the measure of efficiency using a digital product or service – will be calculated for every task – automagically.

Include wildcards for task success URLs

Remember entering multiple URLs during task creation? It was a big job, so we’ve made sure that Success URLs can now include wildcards. Now, you won’t need to enter multiple success URLs during task creation. You can still re-categorize URLs retrospectively, but you won’t need to do it as often anymore.

What features are still the same?

We’re still the same Loop11 on the inside: leading-edge user-testing, brilliant customer support, and a huge passion for all things UX. And we still offer:

  • Moderated AND unmoderated user testing
  • Recording of video and audio
  • First click tests, time-based tests, A/B testing, benchmarking, mobile and tablet testing, and more…
  • Upload images for feedback in addition to testing URLs
  • The Loop11 paid tester panel that you can recruit from, based all around the world

Finally, we’d like to say a huge thank-you to all our beta testers who helped test the new and improved Loop11.

This is just the beginning of a range of new additions. We’d love to hear what you think of the new features so far.

Happy testing!

Loop11

Fab-UX 5 – Issue 115

The weekly UX Design newsletter from Loop11.
(more…)

Fab-UX 5 – Issue 114

The weekly UX Design newsletter from Loop11.
(more…)

Fab-UX 5 – Issue 113

The weekly UX Design newsletter from Loop11.
(more…)

Fab-UX 5 – Issue 112

The weekly UX Design newsletter from Loop11.
(more…)

Fab-UX 5 – Issue 111

The weekly UX Design newsletter from Loop11.
(more…)

Release Notes: 5 Second & First Click Tests, Image Testing & More…

Following on from our recent release of moderated user testing, we’re happy to announce the release of some significant additions to Loop11’s testing suite:

  • 5 Second Tests
  • First Click Tests
  • Image Testing
  • The Lostness Metric
  • Safari Testing Update

(more…)

How Lost Are Your Users? Lostness Metric to the Rescue!

Last week we released auto calculations for Net Promoter Score (NPS) and System Usability Scale (SUS) questions. This week we’re happy to announce we’ve released auto calculations of the Lostness metric.

What’s that you say? Not sure what the Lostness metric is?

Don’t worry, you are not alone. Here’s a definition, borrowing from Tomer Sharon in this article:

The lostness metric is a measure of efficiency using a digital product or service. It tells you how lost people are when they use the product. Lostness scores range from zero to one.’

So that gives some insight, but how does it relate to a Loop11 study?

I’m glad you asked!
(more…)

Next Page »
Want more inspiration?
Join the Fab-UX 5 newsletter!

Five links to amazing UX articles,sent to you once a week.

No SPAM, just pure UX gold!

No Thanks