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Many of you will have been in the scenario that as a part of a product team, or design agency, you realize the need for user experience research and testing but don’t have the internal experience to execute. Your options from there are to either:
- Wing it, and hope you get it right
- Hire someone into a UX role
- Outsource to a UX consultancy
The first option isn’t really an option and the next two often involve costs that you or your client can’t justify. So, what do you do?