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Mobile & Tablet UX Testing

Test the usability of your app or website, on mobile and tablet, ensuring a seamless and responsive user experience across devices.

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App Usability Testing with Loop11

At Loop11, we’ve streamlined usability testing to effortlessly optimize user experiences. Here’s how we’ve made website and app testing easy:

Supported Devices for UX Testing

Test designs across desktop, phone and tablet devices. Both Apple and Windows computers are supported for user studies, as are Apple iPhones and iPads, and Android phones and tablets. 

Mobile Application Testing

Evaluate the performance of your mobile website, app, or prototype by testing them with real mobile or tablet users. Analyze and adapt to user preferences on different devices for a seamless and satisfying experience.

Consolidated Reporting Across Devices

Loop11 consolidates data from all devices and operating systems into a unified report. Benefit from video and audio recording for qualitative insights, and quantitative data including task success, surveys, heatmaps and clickstreams.

Perfect Your Product with Loop11’s App Testing

Understand how your users interact with your product across devices, collect UX insights, and elevate your user experience.

Take Advantage of Mobile Application Testing Types

With Loop11, there are a variety of user testing methods to ensure your mobile app meets the desired usability standards.

Exploratory Testing

Participants engage with the app as real users, providing feedback based on their experience. This method helps identify areas where users may face challenges, such as confusing navigation or unclear interfaces.

Functionality Testing

Ensure the app’s features operate and perform as intended. This type of testing is important for identifying bugs, glitches, or other issues that may impact the app’s usability.

Usability Testing

Evaluate how easy it is to use the app by prompting users to perform specific tasks and collect feedback on their experiences. Usability testing reveals areas where the app may need improvement in clarity or user-friendliness.

Remote Testing

Loop11 enables test participants to access the app and provide feedback from anywhere, anytime, eliminating the need for physical proximity to test moderators. Online remote testing ensures the app is accessible to users worldwide.

A/B Testing

Compare different app versions with Loop11 to determine which performs better. A/B testing identifies practical features, such as color schemes or layouts, optimizing the app based on user preferences.


Prototype Testing

Assess the app’s performance before launch or during early development with Loop11. Early prototype testing helps identify issues before they necessitate costly design changes, saving you time and money in the long run.

Our Clients Say It Best

“Loop11 has been a wonderful asset for us. We can see real world kids and real world parents in real world environments, and how the app performs. And we can make adjustments based off of that.”

R. Kali Woodward

FUNetix Founder

“We like Loop11 because we have flexibility when we are gathering data.”

Sarai Prado

Lead UX Researcher and Lab Lead,
Sperientia: [Studio + Lab]®

“We have the ability to test prototypes, and test our website live to understand the issues in the current journey. That’s one of the strengths of Loop11.”

Amélie Kiefer

Product Designer,
Vodafone Ireland

Discover More Features of Our Online User Testing Platform

Explore our features that allow you to easily manage your testing projects and obtain valuable feedback from your users.

Online Usability Testing

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AI Insights

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Prototype Testing

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Unmoderated Usability Testing

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Moderated Usability Testing

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Information Architecture (IA) Testing

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UX Benchmarking

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A/B Testing

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True Intent Studies

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Search Engine Findability

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User Session Recording & Replay

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Clickstream Analytics

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Heatmap Analysis

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Creating User-Friendly Mobile Apps through Usability Testing

Mobile apps have become an essential part of our daily lives. Users expect apps to be intuitive and easy to use, despite the limited screen size. The same applies to websites accessed through mobile devices. This means that mobile usability testing is more critical than ever.

At Loop11, we help brands ensure their app is bug-free, user-friendly, and provides a seamless and enjoyable experience.

In today's digital age, where everything is accessible through the touch of a button, mobile applications have become an essential part of our daily lives. With millions of apps in the app stores, users have become increasingly picky about the apps they download and use. In such a competitive landscape, mobile app user experience (UX) has become a critical factor in determining the success of an app.

How can you ensure your app is functional and provides a seamless and enjoyable user experience? One way to ensure this is through testing.

Mobile app testing involves analyzing and evaluating an app's performance and functionality across different devices, operating systems, and network environments. Testing ensures the app is bug-free, user-friendly, and meets the target audience's expectations. By testing, developers can catch any issues before they affect the user experience and ultimately harm the app's reputation. This is why testing is integral to mobile app development and should always come first.

Mobile app development has become increasingly competitive in today's fast-paced digital world. Users demand a seamless and intuitive experience, and anything less than that can lead to negative reviews and loss of customers. This is where usability testing comes in.

To achieve the best results, start usability testing as early as possible in the UX design process. This means testing your mobile-friendly prototype before development even starts. Early testing can help identify issues before they become costly design changes and save you time and money in the long run.

Additionally, performing multiple rounds of testing throughout the design process can guarantee that new features or redesigns don't negatively affect the user experience. By specifying issues early on, developers can make adjustments and tweaks that result in a seamless and enjoyable user experience.

Different types of usability testing are suited for different stages of design. For example, you can run qualitative tests that involve observing users' thought processes and asking in-depth questions, making them ideal for testing prototypes. Quantitative tests, on the other hand, focus on statistical metrics of task completion effectiveness and efficiency and are suitable for evaluating the UX of the released version.

Creating a successful mobile application requires more than just programming skills. It also requires an understanding of how users interact with apps and how to ensure a positive user experience.

One way to achieve this is through usability testing, which evaluates a product or service by testing it with representative users. This testing allows designers and developers to identify any potential problems with the app and make necessary adjustments to ensure a better user experience.

Designing a mobile usability test plan is essential in the usability testing process. A test plan outlines the testing process's objectives, methodology, and criteria.

  • Step 1: Define Your Objectives

    The first step in designing a mobile usability test plan is to define your objectives. Having clear goals is crucial for obtaining measurable results in usability testing. To effectively observe how users interact with your application, you need to provide them with specific tasks instead of just asking them to download and use the app. Therefore, it's essential to set precise and actionable goals. What do you want to achieve with your usability testing? Do you want to test the ease of use of your app or its overall functionality?

  • Step 2: Identify Your Target Users

    Next, you need to identify the target users for your mobile app. Who are the people that will be using your app? What are their demographics, and what are their goals and motivations? Understanding your target users will help you tailor your testing methodology to their needs and preferences.

  • Step 3: Determine Your Testing Methodology

    You can use several methodologies for mobile usability testing, including surveys, interviews, and usability testing sessions. Each method has strengths and weaknesses, so choosing the one that best fits your objectives and target users is essential.

  • Step 4: Create Your Test Plan

    With your objectives, target users, and testing methodology in mind, it's time to create your test plan. This plan should outline the specific tasks users will perform and any metrics or criteria you will use to evaluate their performance.

  • Step 5: Recruit Participants

    Once your test plan is complete, you must recruit participants for your usability testing. You can recruit participants through social media, online forums, by reaching out to your existing user base or through a research panel. Be sure to offer an incentive, such as a gift card or free trial, to encourage participation.

    Note: Recent studies suggest inviting five people for qualitative research or 50 for quantitative research. Larger sample sizes can provide more accurate results and help identify minor interface issues that may hinder effective user interaction. If resources allow, testing with more participants is recommended.

  • Step 6: Conduct Your Testing Sessions

    With your participants recruited, it's time to conduct your testing sessions. During these sessions, you'll ask participants to perform the tasks outlined in your test plan while observing their interactions with the app. Be sure to note any issues or areas where participants need help.

  • Step 7: Analyze Your Results

    Once your testing sessions are complete, it's time to analyze your results. Look for patterns in the data and identify areas where users struggled or had difficulty completing tasks. Use this information to adjust your app and improve the overall user experience.

Usability testing helps you to uncover problems, discover opportunities, and learn about users. Designing a mobile usability test plan is essential in creating a successful mobile application. By following the steps above, you can ensure that your testing process is well-planned and effective in identifying potential issues.

Elevate Your App’s User Experience to the Next Level

Tap into the future of flawless mobile and app experiences. Loop11 testing covers iOS and Android devices, ensuring seamless optimization for any platform you’re using.