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4 Reasons You Need A UX Design Agency

5 min read
Angela J. Bryant

Written by Angela J. Bryant

15 March, 2022

These days, it’s very easy to build a basic website by yourself. You can put together something that gives you a presence online and allows you to start selling to your audience. Having that basic website will be good for total beginners, but at some point, you’ll need to bring in a UX design agency.

These basic website builders will get you online but will use generic layouts, making them less ideal for your needs. Plus, there may be features you need that they don’t have. When you use a UX design agency, they’ll be able to give you everything that you’re looking for. Here are more reasons why you should hire a design agency for your website.

  1. Better Usability For Your Customers

This is one of the biggest reasons why you want to look into using a UX design agency. That basic website gets you online, but it’s not going to be the best made or well designed site. When a user comes by, they’re not instantly going to be able to find what they’re looking for. That’s something that you need to improve, as website usability is a huge factor when it comes to retaining customers.

When you hire a UX design agency, they’ll be able to put together a content management system, or CMS, for you. This helps keep all your content in an easily accessible space for both your audience and you as a company. That’s vital, as your content should be what keeps them coming back to the site to learn more, and buy from you.

The agency will also design the site so everything you offer is highly accessible. When all your site’s functions are available and easily found, customers are going to get more out of the site overall.

Also, consider your site’s SEO rankings. These are such a crucial factor in how your site is discovered by the right people, you want to get it right. That’s another thing a UX design agency can help with. A good design will actually support your SEO work, such as in the creation of location-specific home pages with SEO that targets that location.

As such, you can see just why it’s so important to hire an agency to work on your site. Sure, that website builder was free, but you’re not going to grow as a company while you’re using it. The agency will create a site that makes more sense for you and your business, and help you get ahead.

  1. Better Product Performance

This was touched on in the above point, but the better your site performs, the more leads that you’re going to convert. There’s no denying that the better looking and the better organized site is going to convert more leads than the site you built with that free tool.

The design of your site will have a huge impact on customer satisfaction overall. Consider the last time you went to a site to buy something. Were you able to find it right away? If you did, then you most likely bought the item you wanted. If you couldn’t find it quickly, it’s likely that you got frustrated and went elsewhere to get what you need.

A UX design agency is going to plan your website out to get optimum performance. This means they’ll handle technical background work, as well as the look and feel of the site as your customers will find it. There’s no denying that they will make something that’s much more professional than what you already have.

Once you have a site made by the UX design agency, you’re going to see the difference in your conversion numbers. It is amazing just how much of a difference this can make. As such, budgeting for the agency is something that will reap rewards for you in the long term.

  1. Better Loading Times

Website loading times are something else that customers take into account when considering you, even if it’s subconsciously. If your current site has long loading times and is difficult to understand, then would be customers are going to bounce away from it fairly quickly. You want to keep them there, so they can see what you do and how your work will benefit them.

When you use a UX design company, you’ll be able to make the most optimum version of your product possible. Loading times are a big factor in this. When they’re kept to an absolute minimum, no one has to wait around to see what you have to offer. That ensures you keep those customers on the site, ready to buy from you.

Again, think about your experiences online. If a site takes a long time to load, do you stick around? You’re more likely to just click away because you’re frustrated. Using that agency to improve the loading times will help you retain leads on your site.

  1. Creating A Well Organized Site

There’s so much that goes into creating a site that’s usable by customers and the business itself. Everything needs to be well organized, to ensure that everyone can get what they need. Again, that free builder tool is going to be able to give the same flexibility as a full UX design agency.

They can create that CMS as described above, and lay everything out in a way that works for your business. After all, no two businesses are alike and so you’re going to have different needs. The way they create the content layout will bring all the benefits as described in this post, so you can get the most out of this tool.

As you’ve seen, a UX design agency has the experience and know-how to really bring a website to life. They’ll listen to your needs and then create a layout that’s quick to load, easy to make sense of, and very easy to buy from. Using an agency is an investment in your business’s future, and it’s one that you’ll want to make as soon as possible.

Angela J. Bryant
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