Come say hi at the UX Australia conference next week

Faster, Smoother, Smarter. Over the past year, we’ve listened to your feedback and the issues you have raised. So we locked our developers in a room and told them not to come out until the issues you raised were fixed. Our developers didn’t disappoint! We’re now so confident about the improvements to Loop11, we’re offering […]

  Traditionally, one of the big issues people have with usability testing is the large investment of time and money to conduct a proper study. Unmoderated (or remote) usability testing offers an alternative method that is cheaper and easier to run. Jeff Sauro over at MeasuringUsability.com outlines 10 important things to know about remote usability […]

The design and user research community is all abuzz with the “customer experience” and its importance as a complement to user experience. What do the two terms mean and can businesses win by taking both areas seriously? That’s what this blog post will explore. Before we dig deeper, let’s define our terms. Customer experience vs. […]