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Finding The Holes In Your website’s UX

Fact #1: Many companies spend thousands of dollars on their website. Fact #2: Most of these companies have little idea whether their website is achieving its goals. UX testing is the mechanism that informs a company as to whether their website is working for them or against them. The following

Benchmarking, User Testing & websites

Médecins Sans Frontières (MSF) is one of the world’s leading independent organisations for medical humanitarian aid. Every year nearly two hundred Australians and New Zealanders are sent to and supported in the field by Médecins Sans Frontières Australia. MSF ran a Loop11 study on https://www.msf.org.au/ to collate visitor feedback and form

Can People with Disabilities Use Your website?

How do you feel when you have trouble using a website or application? When you can’t find the information you need because navigation is inconsistent or unclear? When you click a link and it doesn’t go where you expected? When you fill out a form and lose all of your

Simple guide to benchmarking website usability

If you’re looking to run a benchmarking study to assess website usability, one solid playbook to reference is Jeff Sauro‘s post, published yesterday, on How To Benchmark website Usability. Jeff lays out a step-by-step guide describing what you need to consider when setting up your benchmarking study, from designing the study, to

5 Tips on How to Improve Your website for Conversions

When it comes to your business website, your goal should go beyond just traffic – your goal should be to take your visitors and turn them into conversions. Once you have defined your conversion goals (which could include signing up for a mailing list, submitting a contact form, downloading a

7 Tips for Mobile website Usability

When it comes to mobile website usability, there are many more things to consider because of the inhibited screen size. The following are seven things you should think about during the design process and check for after your mobile website is complete to ensure that mobile users are getting the

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