SiftGroups ran a project to explore the usability of Samaritans’ established website with a view to informing how to shape its approach to the forthcoming website redesign.
A Swedish University recently used Loop11 to run a usability test on two different prototypes of a tourism website. Their testing yielded some interesting results.
A recent study to rate the usability for the world’s leading Airline websites, showed that the British Airways website is far and above the most user friendly website.