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NAIS has 1,400 independent schools and educational associations as members across the United States. When their website proved confusing to users and calls poured into the support line, NAIS collaborated with Loop11 to test wireframes for a prospective new website. Usability test participants were better able to find commonly searched-for information than on the existing website -- in one case, the proportion of users who could successfully find what they were looking for shot up by 364%.
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In an independent study of six Australian city council websites conducted on the Loop11 platform, Darwin's City Council site proved most user-friendly, while Perth's site finished last.
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Wireframe usability testing against two unique prototypes revealed interesting findings for a university in Sweden.
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