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Clients & Testimonials

Join the ranks of leading brands that trust Loop11 for their remote user testing needs. Our platform has helped businesses of all sizes improve their digital products and deliver better experiences to their customers.

Software & Technology

GoDaddy

eBay

EA Sports

IBM

CBS Interactive

Salesforce

Rackspace Technology

SAP

Docker

GetApp

Corporations

Accenture

American Airlines

Austria Post

Commonwealth Bank

Ernst and Young

Infinite Energy

Lego

Lenovo

Target

Government

Alberta Government

Australian Taxation Office

City of Seattle

Kent County Council

United States Census Bureau

Victoria State Government

UX Consultancies

Bunnyfoot

Human Factors International

Nielsen Norman Group

Sperientia

The Customer Experience Company

U1Group

Design & Digital Agencies

Digitas

Publicis Sapient

Razorfish

Tribal Worldwide

Retailers

Best Buy

Kohls

Nike

Sears

Zappos

Educational Institutions

FUNetix

Grand Canyon University

Massachusetts Institute of Technology

Stanford University

University of Melbourne

Telecommunications

Cisco

Motorola

Vodafone Ireland

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How Our Clients Improved Their User Experience

“We have the ability to test prototypes, and test our website live to understand the issues in the current journey. That’s one of the strengths of Loop11.”

“Loop11 helps us to collect data around metrics, and then we can drive conclusions about which side performed better based on the data that we collect.”

“Loop11 has been a wonderful asset for us. We can see real world kids and real world parents in real world environments, and how the app performs. And we can make adjustments based off of that.”

What Our Clients Are Saying

“Get quantitative AND qualitative usability metrics easily and affordably.“

“This remote usability testing tool gives you loads of excellent reporting features!“

“Analyze meaningful usability data using a highly refined and affordable interface.“

“We like Loop11 because we have flexibility when we are gathering data.“

“Using Loop11 allows us to deliver quantitative data so the client can see where the painpoints of their users are and where to tackle the usability issues in their platform.“

“Loop11 saves us lot of time because we can reach more people than we could if we were doing in-person interviews.“

“Loop11 helps us to collect data around metrics, and then we can drive conclusions about which side performed better based on the data that we collect.“

“Loop11 has been easy to use from the parent and user standpoint, and easy for us on the back end to capture the video, download the video and manipulate what we need using the admin software that Loop11 provides to us.“

“We really wanted to capture those little bits of feedback that you can only discover when users are in the middle of doing something on the app: when they’re frustrated by something, surprised by something, or when they like something or find something particularly entertaining.“

“We explored the entire world of user testing software, and we settled on Loop11.“

“The real world is a messy place. Loop11 has allowed us to see the app in use in a real-world environment, which has been incredibly valuable for us. Our goal is to continue to improve outcomes for children. And that means keeping our finger on the pulse of what's really happening, how the app is being used, and the results that families are getting.“

“Loop11 has allowed us to see the app up in use in a real-world environment, which has been incredibly valuable for us.“

“Loop11 has been a wonderful asset for us because we're able to continue to test even as the app has now launched. We can see real world kids and real world parents in real world environments, and how the app performs. And we can make adjustments based off of that.“

“We start off with our discovery, where we’re empathising with the user and trying to figure out what the actual problem is to solve. We run workshops with stakeholders to get their feedback and align them to our thinking. We then want to quickly pull together a user test – and that’s the whole point of Loop11. It’s great for us because it enables us to quickly pull together a user test so we can validate and go back and iterate.“

“We have the ability to test prototypes, and test our website live to understand the issues in the current journey. That’s one of the strengths of Loop11.“

“As a team, we’re good at showing our stakeholders that we need to challenge our assumptions by testing everything with users. We make sure that process is integral to our work and is evangelised throughout the business.“

“What we’re really doing with Loop11 is validating our designs. We might have a particular journey, like a user upgrading their mobile phone, and we want to redesign that. We test our approach on users, and we then have a series of assumptions that are either refuted or proven to be true. We can then get stakeholder buy-in from the marketing, sales or digital teams for the new designs.“

“Loop11 enables us to quickly pull together a user test so we can quickly validate, go back and test, then iterate again.“

“Inviting stakeholders to watch the live sessions is super powerful because it helps them to empathise with users firsthand. We’re also able to put their assumptions to the test.“

“Loop11 automatically records all the sessions, which is super handy as we don't have to do anything at the time. We can go back after the test and have a look through the sessions ourselves, or share a watchers link with stakeholders.“

“You should be able to prepare a user test very quickly. With Loop11, we can do that. Our recruiter finds users with a one- or two-day turnaround, and then we set up a Loop11 study. Whereas traditionally, there was a lot of prep time for user tests, and you’d recruit users and invite them in. Loop11 is a very quick way to validate a design.“

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