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During a recent podcast with the VP Head of Design at SAP, Janaki Kumar, she discussed the benefit of using
For many companies, competitive benchmarking is a foray into the world of espionage. Being able to see which elements of
At Loop11 we’ve long been a tool that our clients go to when they need to run dozens, or even
The Net Promoter Score – aka “NPS”. We’ve all heard about it and most of us have probably used it
For most usability professionals lab-based research has been the only testing method they’d consider. However, with the growth of Web
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