usability metrics

NPS – The one number you’re (probably) doing wrong

Clickstream analysis has arrived!

Loop¹¹ Updates: Track participants, Re-categorise multiple URLs, Pop-up invitation control, Improved reporting and more

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NPS – The one number you’re (probably) doing wrong

The Net Promoter Score – aka “NPS”. We’ve all heard about it and most of us have probably used it

Clickstream analysis has arrived!

We’re excited to announce the first of a number of new features for Loop11 in 2012 – Clickstream Analysis. The

Loop¹¹ Updates: Track participants, Re-categorise multiple URLs, Pop-up invitation control, Improved reporting and more

It’s been a while since we posted an update about Loop11, but we’ve just launched some new features, and we