New Feature: Participant Filtering
News July 2nd, 2010Today we’re unveiling an exciting new feature to help add more value to your project reporting – participant filtering.
When we first launched Loop11 we made the decision to only show the results of participants who fully completed user tests in the reporting. We had a strong belief (and still do) that participants who do not fully complete user tests are not giving your tasks and questions their best efforts. So we excluded them from reporting altogether.
Since launching we’ve had many, many, many requests from our members to make the results of partially completed user tests available. We listened, and so that’s what we’ve done.
Here’s a bit of a tutorial of how it works:
- When you log into your account you will now find in your list of Launched Projects a column titled ‘Participants Start/Finish’ (as shown below). This indicates the total number of participants who commenced your user test followed by the total number who completed it.
- By default, your reporting will only show you the results of participants who fully complete your user tests. But if you want to change that so you can see the results off all participants up until they drop out of your user test you can now go to Settings, tick the box under ‘Include participants in the reporting that have partially completed the user test’, then click Save Settings.
- In your reporting you’ll now see an indication of the total number of participants who completed each task. The early tasks will always have more as participants drop out of your project.
- On the right hand side, we’ve included a Settings Indicator that will always tell you whether you are looking at all participants or completed participants so you don’t have to remember.
- NOTE: If you set a quota of 100 participants, for example, your project will still only close after 100 FULLY COMPLETED user tests have been collected.
- When you’re analysing participants individually, you’ll also be told which participants were guilty of not fully completing your user test.
In the next couple of weeks we’ll be adding a few more useful features to Settings so you can clean up your data by excluding the results of participants who fall outside certain time-based and click-based thresholds that you can customise.
Stay tuned…and happy testing!













July 9th, 2010 at 3:13 am
Is there currently way to delete one participants data from your survey if they skew the results? For example, if 12 people take our test and 1 of them really skews the data, can we delete that 1 person only and only upload the data from the other 11 users?
July 9th, 2010 at 6:45 am
At the moment the only way to do this is for us to do it for you, which we are more than happy to do (email: support at Loop11.com with the participant number and we can do it). However, we are currently developing a feature that will enable you to delete individual participants in situations like this.
July 15th, 2010 at 10:18 pm
Great news! Do you have an ETA on when you think that feature will be available?
July 23rd, 2010 at 5:30 am
It’s being rolled out over a few weeks. The feature to filter participants who partially completed user tests is already available and there are 2 more ways of filtering and segmenting participants which will be rolled out this coming week.